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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yvonne De jager

February 15, 2024

5  out of  5 rating by Yvonne De jager
"Thank you Brian and Kate for your quick response. My car was totaled due to a deer jumping right in front of my car. Unfortunately my car was declared a total loss. ( I loved that car). You made the process of so easy. You had a check ready for me in no time at all. I'm looking for the same car, hope I find one soon. Thanks again. Yvonne"
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Donna Voss

January 29, 2024

5  out of  5 rating by Donna Voss
"Brian Wilson and his staff gave caring, honest very supportive service! All of my insurance needs are covered with excellent coverage and I have priceless peace of mind!"
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Genni Ramos

August 29, 2023

5  out of  5 rating by Genni Ramos
"They worked out a policy that fit my needs, did so quickly, for a reasonable cost, with a smile on their face. Im never disappointed, definitely recommend for your insurance needs!"
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Connie Higgins

August 23, 2023

5  out of  5 rating by Connie Higgins
"We have been with Brian Wilson State Farm for several years. His office is always ready to help with any question or situation dealing with insurance that may arise. Kate Clegg has been outstanding in her responses - prompt, knowledgeable, and gets the job done!!! We highly recommend their agency!!!!!"
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AV Apostle

June 23, 2023

5  out of  5 rating by AV Apostle
"Kate is awesome. Great people to work with."
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Geoff Thomas

June 8, 2023

5  out of  5 rating by Geoff Thomas
"Excellent friendly service! Kate is a great asset to this organization."
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Gary Hack

May 18, 2023

5  out of  5 rating by Gary Hack
"Just telephone called to obtain personal insurance for wedding rings . All went well."
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Corina Luce

March 27, 2023

5  out of  5 rating by Corina Luce
"Very happy with State Farm!😁 they cover all my needs and If your looking for a great insurance place this is it. Going on 3 years and I recommend it."
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Debbie Ceaglio

January 31, 2023

5  out of  5 rating by Debbie Ceaglio
"Kate was professional and very helpful. I saved money on my Homeowner and Autos by packaging them together. Great service! I highly recommend Brian Wilson State Farm."
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Laura Hill

January 28, 2023

5  out of  5 rating by Laura Hill
"Great customer service! Definitely switching my car insurance, next month! I will save about $50 a month on car Insurance, (including renters insurance ) and another $86 a year on towing! Whoo hoo!"
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Callie Freitas

September 15, 2022

5  out of  5 rating by Callie Freitas
"Maria did amazing! She broke every down for me which I have never had anyone explain insurance policies to me and I’m 45 years old! She was kind hearted and it was a great experience! Thank you"
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Phil Good

August 18, 2022

5  out of  5 rating by Phil Good
"personal, friendly service."
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George Tarwater

July 6, 2022

5  out of  5 rating by George Tarwater
"Wonderful office staff. Kept us informed along the way and got our policy issued as submitted. Great agency."
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SRE Bookkeeper

June 7, 2022

5  out of  5 rating by SRE Bookkeeper
"Easy to work with, stress free!"
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Donna Voss

June 6, 2022

5  out of  5 rating by Donna Voss
"Five stars isn’t enough-ten stars is more like it. I saved $900.00 per year with Brian Wilson at State Farm. Brian’s office assistant Katie gave me a quick honest quote and I made the correct decision going with State Farm! Thank you, Brian and Katie!"
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January 20, 2022

5  out of  5 rating by AUDREY HIGASHI
"If every State Farm office had a person like Kate, there would be zillions and zillions of happy customers all over the nation! Thank you, Kate, for always being 100% on the ball and responsive!"
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Brian Looney

October 18, 2021

5  out of  5 rating by Brian Looney
"Brian Wilson's staff Kate, Amy and Maria, are Awesome Professionals!! They were there for me, and my family always during the difficult time of losing our home to the Dixie fire!! Thank you especially to Kate, for recommending Renters insurance, had I not, I would be borrowing money for my loss, thank you again Brian Wilson's State Farm, I will always be indebted to you!!!"
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C Coles

October 15, 2021

5  out of  5 rating by C Coles
"I love these guys!!! They are my favorite for many reasons. Not only are they professional in their impeccable service as your agent but in my experience with my seven years with them, they have really gone the extra mile for me to provide me the best rates and service."
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September 25, 2021

5  out of  5 rating by N R
"Always helpful in every situation in regards to insurance and what matters the most in life."
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Bill Geraghty

September 17, 2021

5  out of  5 rating by Bill Geraghty
"This office has been extremely helpful and responsive with every contact I have had with them. From initiating phone calls to make sure all was well with me, to quickly answering and taking care of any and all questions/problems I have had. I highly recommend this office to anyone needing insurance. They will definitely take care of all your needs."
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Cory Johnson

August 26, 2021

5  out of  5 rating by Cory Johnson
"They are the best!"
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Paul Meyerdick

August 12, 2021

5  out of  5 rating by Paul Meyerdick
"Received a personal phone call asking if I understand my coverage during an active wildfire."
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Christina Leung O'Connor

August 2, 2021

5  out of  5 rating by Christina Leung O'Connor
"Brian, Kate and Team are awesome to work with! They are always super responsive and professional. In addition, they always take the time to answer my questions thoroughly. I highly recommend working with them."
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Jeff Schwagerl

July 14, 2021

5  out of  5 rating by Jeff Schwagerl
"I have been with State Farm in Susanville for 17 years. Brian and Kate have always provided me with outstanding customer service."
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Tom Getts

July 14, 2021

5  out of  5 rating by Tom Getts
"Brian is a good guy. Super knowledgeable on all aspects of insurance, and seems to have your best interests at hand. He makes sure you know your options, but isn't pushy on selling more policy than you want. I would recommend Brian, Kate and the rest of the team if you are looking for insurance. They have always been there when I called or dropped by with policy questions."